If your plant’s control system is connected to Haarslev Global Services, a 24/7 software support service is available as a special add-on.
Haarslev’s special support service agreement gets your system up and running again – not next week or tomorrow, but now. This service agreement makes support available around the clock, 365 days a year, at a pre-arranged standard cost/with an easy-to-budget subscription.
HOW IT WORKS
If your plant runs into problems, you simply call a Haarslev Global Services engineer on the 24/7 support hotline. He or she will access your system’s key data online, and immediately help you tackle any problem related to the settings of your equipment or system.
INSURING YOUR PROFITABILITY
Downtime is the biggest profit-eater in processing operations. 24/7 support is like insurance for your operation’s profitability.
Being able to identify and point out problems instantly – at any time of day or night – dramatically improves your chances of getting your plant up and running again, before downtime starts eating into your profits and causing real pain.